Privacy policy

By browsing the website mrg.apartments and using our services, you place your trust in us, and we value that greatly.

MRG ASSETS MANAGEMENT SRL, with registered office at Strada Ion Nistor no. 2, Sector 3, Bucharest, registered with the Trade Register under no. J40/407/2019, VAT number RO40424846, guarantees that your personal data is processed responsibly, transparently, and in accordance with Regulation (EU) 2016/679 (GDPR).

This Privacy Policy explains:

• Who we are

• What types of personal data we collect

• How and for how long we store your data

• To whom we may disclose this information

• The security measures we implement

• Your rights and how you can exercise them

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1. Who We Are

MRG Apartments is the commercial brand under which MRG ASSETS MANAGEMENT SRL provides accommodation and property rental services.

You can contact us at:

• Address: Strada Ion Nistor no. 2, Sector 3, Bucharest

• Phone: +40 771 208 002

• Email: info@mrg.apartments

We have appointed a Data Protection Officer (DPO).

All privacy-related questions or requests can be sent to gdpr@mrg.apartments or by post to our registered address.

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2. Personal Data We Collect

Personal data refers to any information that can directly or indirectly identify you, such as your name, contact details, usage preferences, or technical data like your IP address.

We collect only the data strictly necessary to provide you with an optimal experience on our website and within our services. This may include:

• First and last name

• Email address

• Phone number

• General device location

• Booking and purchase history

• Interests and preferences

Note: We do not process data belonging to individuals under the age of 18. When creating an account, users confirm that they meet this age requirement.

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3. Data Retention Period

We store your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law.

The retention period depends on:

• The existence of an active user account

• Legal or contractual obligations

• Consent granted for marketing-related processing

Upon account deactivation and an explicit deletion request, personal data will be deleted or anonymized, except where legal obligations require otherwise.

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4. Data Sharing

Your personal data may be shared with:

• Our partners, for personalized marketing campaigns (e.g. Google Ads, Facebook Ads)

• Public authorities, when required by law (investigations, tax obligations, etc.)

• Courts of law, for the protection of our legitimate interests

Additionally, certain pages or sections of the website may include embedded content (videos, images, articles) from third-party sources, which may collect data according to their own privacy policies.

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5. Information Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or alteration.

These measures include:

• Strict access control

• Continuous monitoring of IT infrastructure

• Training of authorized personnel

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6. Your Rights Under GDPR

You have the right to:

• Receive clear information regarding the processing of your data

• Access, correct, or delete your personal data

• Object to processing for direct marketing purposes

• Withdraw previously granted consent

• Request restriction of processing in certain situations

• File a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP) if you believe your rights have been violated

Requests related to personal data can be submitted to gdpr@mrg.apartments.

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7. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be published on our website and will take effect from the date of publication.

This document is supplemented by the CCTV Data Processing Policy and the Cookie Policy, available on our website.